Privacy Policy


The Collectors Club

Important Information

Your privacy is very important to us. The Collectors Club have created this privacy statement to show our commitment to protecting any personal details that you provide to us when using our website and becoming a Collectors Club member. Personal information includes information that is attributable to a specific individual, such as name, job title, address, telephone number and email address. We can assure you that we keep your information confidential and all information provided will only be used in accordance with this Privacy Policy.

When using our website, you are consenting to the practices set forth in this policy. The Collectors Club may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

Customer Registration

If you would like to contact The Collectors Club through the Contact Us page, we will ask for your name, address, telephone number, email address and specific enquiry. If you would like to become a Collectors Club member we will email you with a Membership Application Form directly to your email address; we will not ask you to submit any further personal information through the website. Once you become a member, we will provide you with a personal User ID for the online members portal, for which you will create a password.

The information that we gather through our website may be utilised by us for the following i) your personal identification; ii) to improve our products and services; iii) to allow us to periodically send promotional emails about new products, special offers or other information which you might find interesting; iv) for market research purposes for which we may contact you by email, phone or mail. v) to customise the website according to your interests.

In addition, the information that we collect on your Membership Application Form will be used to verify your suitability for The Collectors Club and ensure that our product meets your membership needs fully for your complete satisfaction.

Security

In order to prevent unauthorised access or disclosure, The Collectors Club have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file of information that is automatically stored by your browser on your computer's hard drive when you enter our website. Cookies can only identify your computer and not the individual user, and are used by us to analyse web traffic and let us know when you visit our site and which pages are utilised the most. By analysing the information that the cookies provide, The Collectors Club are able to build a better website and improve our service to you, the customer.

Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses, or harvest your personal information. Any personal information that you provide us with is neither gathered nor stored in the cookies placed by the Collectors Club website and, as a result, your information will not be passed to any third parties.

Most website browsers automatically accept cookies, but it is possible to change the options on your web browser to disable cookies, or alert you when cookies are being sent. Please note, by choosing to block The Collectors Club cookies, you may be prevented from taking full advantage of the website.

Sharing Of Information With Partners

The Collectors Club will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may share your personal information (excluding credit or bank card details) with certain Collectors Club affiliate partners also operating under the Time4Diamonds brand. These partners may use your personal information to contact you regarding related products or sites that we think may be of interest to you. By agreeing to this privacy policy, you are consenting to the transfer of your personal data to these selected partners.

Third Party Vendors and their Privacy Policies

Our website may contain links to other websites of interest, for which we are not responsible. By clicking on the links and thereby leaving our site, you are entering another site which will contain content and practises for which The Collectors Club has no control. We therefore encourage you to read the privacy statements of all such sites independently as their policies may be different to our own. Please note that it is your responsibility to maintain the secrecy of your user id, passwords and Collectors Club membership account information. Please be vigilant with this information, especially whenever you are online.

We may use third party advertising companies, to serve or track ads on our website. These companies may use information (not including your name, address, email address, telephone number, credit/bank card numbers) about your visits to this and other websites to measure advertising effectiveness and to provide advertisements about goods and services that may be of interest to you.

Controlling Your Personal Information

As a Collectors Club customer/member, you may choose to restrict our use of your personal information. To do this, simply click/tick the box on the Contact Us page of The Collectors Club website, or on the Members Application Form. This will indicate that you do not want the information to be used by anybody for direct marketing purposes, or for us to inform you of special offers, new services, or other items that may be of interest to you.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at members@thecollectorsclub.com

You may request details of the personal information that we hold about you under the Data Protection Act 1998.A small fee may be payable. If you would like a copy of the information held about you please write to; The Collectors Club, Time4Diamonds DMCC Ltd, 3 More London Riverside, London SE1 2RE.

If you believe that the information we are holding about you is incorrect, or any of your personal details have changed, please write to us or email as soon as possible at the above address to enable us to correct it promptly.